About our finance services
1. The Financial Conduct Authority (FCA)
The FCA is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you.
2. Whose products do we offer?
We act as a non-independent credit intermediary for a limited number of finance lenders and can introduce you to a limited number of finance products to assist with your vehicle purchase. The lenders we are limited to are MotoNovo, Close Brothers and First Response. The finance product we offer is Hire Purchase
3. Which service will we provide you with?
We will advise and make a recommendation for you after we have assessed your needs of.
Credit Agreements – Hire Purchase
Non-regulated Products – Extended Warranty
4. What will you have to pay us for our Finance?
No fees apply
You will receive a quotation which will tell you about the costs of each of the products and any other fees relating to any credit agreement policy. Please note that we may receive payment or other benefits from the finance provider if you decide to enter into an agreement with them.
5. Who regulates us?
Belgrave Commercials Ltd is an approved representative of WMS Group Ltd which is authorised and regulated by the FCA for insurance Mediation. Their firm reference number is 311375.
Belgrave Commercials Ltd is authorised and regulated by the FCA for Consumer Credit Activities, Firm reference number 672297
You can check this on the FCA register by visiting website www.fca.org.uk or by contacting the FCA direct on 08001116768
6. What to do if you have a complaint
If you wish to register a complaint, please contact us at:
In writing Paul May, Belgrave Commercials Ltd, 5 Strode Road, Plympton, Plymouth, PL74AY
By phone 01752 338388
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. For more details please visit www.financial-ombudsman.org.uk
7. Data protection
We use information about you to process your order, supply or manage your product/ service and for marketing. We may share your information with finance and insurance companies, credit reference agencies and other companies for the use in credit decisions, for fraud prevention and to pursue debtors. In connection with vehicle purchases, we may also share your information with the manufacturer, warranty provider or DVLA for ownership, warranty, service and safety related matters. We would like to send you information about our own products and services by post, telephone, email and SMS. If you do not agree to your information being used this way, please let us know by contacting the Data Protection Officer at Belgrave Commercials Ltd. We are registered with the Information Commissioners Office (ICO) for Data protection, reference number ZAZ92167.